Tentative allergy plan

We would like to express our sincere gratitude for your continued patronage of our hotel.

The restaurant and kitchen of this facility are
In everyday cooking
Eight specific ingredients: wheat, eggs, milk, buckwheat, shrimp, crab, walnuts, peanuts, etc.
We handle foods and ingredients that contain allergens, and we cook them using the same kitchen utensils.
Although cooking utensils are thoroughly washed, there is a possibility that trace amounts of allergens may be mixed into the food depending on the facility environment.

Therefore, we would like to inform you that this facility is unable to provide food that is completely free of allergens.
We kindly ask for your understanding.

At our facility, we ask in advance about any foods that guests cannot eat due to allergies or religious reasons.
However, in order to avoid food waste, we only accept reservations up to three days before your stay.
Please understand.

If you have any of the ingredients listed,
Please contact us in advance using one of the following methods:

Reservation main phone number:089-941-7777
Reception hours:From 09:00 to 19:00
(Reception hours may change on maintenance days, etc.))

Reservation email address:info@dogokan.co.jp

We will treat the personal information entrusted to us by our customers as a valuable asset and manage it appropriately.
The information you provide will be used only to the extent necessary to contact you about your reservation or stay, and to improve our services.
It will not be used for any other purpose.
In addition, we will not disclose personal information to third parties without your consent, except when required by law.

We will prepare food to the extent possible,
We prioritize customer safety, and may be forced to decline your request.

After consulting with your doctor and your own physical condition,
We ask that you make the final decision yourself.

Upon arrival, when you check in
Allergy information will be confirmed at the front desk.

Also, at the start of a meal
Once again, staff will provide a verbal explanation.

Therefore, it may take a little time at the beginning of the meal.
Thank you for your understanding.